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Customer Master Data Specialist

Date: Jul 5, 2019

Location: Bedford, NH, US, 03110

Company: Coca-Cola of Northern New England


Coca-Cola Bottling Company of Northern New England (CCNNE), headquartered in Bedford, New Hampshire, is one of the largest independently owned and operated Coca-Cola bottlers in the United States. Over the past 40 years, CCNNE has exhibited an unrivaled commitment to the consumers, customers, and communities we serve. Our primary mission is to refresh the Northeast and to inspire moments of optimism through our brands and the actions of our people. CCNNE is proud to bottle and sell products owned by The Coca-Cola Company, Dr. Pepper Snapple Group, Monster Energy Corporation, fairlife and The Moxie Beverage Company.



Coca-Cola of Northern New England is seeking an organized, analytical, results-oriented Customer Master Data Specialist to join our team.



The Customer Master Data Specialist performs activities required to create, change, validate and rationalize SAP master data to maintain data integrity through all SAP systems.



  • Review, validate and execute master data requests in multi-system environment including but not limited to requests to create, change, extend, block / unblock, activate / deactivate, or otherwise modify master data
  • Maintain master data governance rules, standard operating procedures (SOPs), naming convention and other enterprise data standards
  • Communicate and liaise with business units to thoroughly understand business requirements and impact of master data changes
  • Prioritize, execute, follow up and track data collection & validation projects
  • Analyze, validate, prioritize and execute requests for mass maintenance to ensure the appropriate standards and governance rules are maintained
  • Perform basic statistical and relational analysis of large data sets to identify and correct inconsistencies & anomalies
  • Apply business rules and best practices when reviewing requests to identify errors in global data fields and reject, escalate or remediates errors
  • Multi-task in a multi-functional environment while maintaining service level targets



  • High school diploma, GED or equivalent required
  • Bachelor’s degree in a relevant field preferred
  • 2+ years related experience analyzing, validating and posting SAP master data
  • Proficiency in Excel required; knowledge of Excel functions/formulas
  • Ability to select and consistently apply standard policies and procedures
  • Basic statistical and relational analysis skills including sound logical reasoning
  • Ability to analyze and resolve questions and problems independently
  • Very good oral and written communication skills
  • Ability to work in a fast paced, multi-tasking, high transaction team environment
  • Ability to complete work in situations with tight turnarounds and deadlines


It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.



CCNNE requires all applicants to undergo a background verification process prior to commencing employment with the company. Employment with CCNNE is contingent on the satisfactory completion of a pre-employment background check and drug screen. Where applicable, driving records, including minor moving violations, will be evaluated according to CCNNE's guidelines to determine eligibility for the position.



CCNNE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Manchester
Nearest Secondary Market: Nashua

Job Segment: Database, ERP, SAP, Technology

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