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Collections Analyst III (Key)

Date: May 17, 2019

Location: Bedford, NH, US, 03110

Company: Coca-Cola of Northern New England


Coca-Cola Bottling Company of Northern New England (CCNNE), headquartered in Bedford, New Hampshire, is one of the largest independently owned and operated Coca-Cola bottlers in the United States. Over the past 40 years, CCNNE has exhibited an unrivaled commitment to the consumers, customers, and communities we serve. Our primary mission is to refresh the Northeast and to inspire moments of optimism through our brands and the actions of our people. CCNNE is proud to bottle and sell products owned by The Coca-Cola Company, Keurig Dr Pepper, Monster Energy Corporation, and fairlife.



The Collections Analyst III is responsible for the efficient, effective, and timely resolution of outstanding customer balances through professional written and oral communication.  This position requires an individual who can successfully manage a select subset of our top tier key accounts. The Collections Analyst III will foster strong working relationships with our internal key account directors, sales, pricing, marketing and administrative teams as well as our national collections team for their assigned accounts. The ideal candidate for this position will have a solid background in key account collections with regional and national brands, recent demonstrable experience with SAP along with experience working within the beverage industry.



  • Prioritize and complete daily collection activities for key account customer portfolio to mitigate risk and ensure collections goals are obtained.
  • Complete ongoing customer account reconciliations, navigate disputes and perform research utilizing customer portals.
  • Prepare and present bi-weekly PowerPoint account status updates to key stakeholders
  • Document collections efforts with clear and concise notes.
  • Perform additional accounts receivable responsibilities as requested by leadership.


  • Bachelor’s degree in Accounting, Finance, or related discipline preferred
  • 5+ years of commercial collections experience with regional and national brand customer portfolios preferred
  • Strong communication and interpersonal skills both internal and external to the organization
  • Recent hands on experience with SAP preferred
  • Strong proficiency with Microsoft Office applications including: Outlook, Excel, Word and PowerPoint required
  • A customer service mindset with excellent problem solving, analytical, organizational and time management skills
  • Ability to thrive in a fast-paced changing environment





It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.



CCNNE requires all applicants to undergo a background verification process prior to commencing employment with the company. Employment with CCNNE is contingent on the satisfactory completion of a pre-employment background check and drug screen. Where applicable, driving records, including minor moving violations, will be evaluated according to CCNNE's guidelines to determine eligibility for the position.



CCNNE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Manchester
Nearest Secondary Market: Nashua

Job Segment: ERP, SAP, Technology

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